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(No PO Boxes)_Ĭontact Phone Number: _Įmail address: _

A brief explanation of the problem you're experiencing with the product.Īny product received without your contact information will be held for a maximum of four months.

E-mail address (for return shipping notification).

Contact phone number (required by UPS/FEDEX to return your product).

(Braun is not responsible for damage from shipping)Ī note should accompany your product containing the following information: Do not include fluids of any type such as shaver cleaner or butane cells.

Please include all system components which came with the unit at time of purchase such as charging bases and cleaning centers. It is recommended that your package is appropriately insured and shipped using a carrier who can provide tracking (UPS, FedEx). All cost associated with an out of warranty repair including return shipping are the responsibility of you, the product's owner.Īll products sent in for repair must be well packaged and sent in a box suitable to withstand normal freight handling. All repair costs and return shipping will be paid by Braun.įor Out of Warranty Repair: (We recommend calling the service center prior to sending in your product to determine parts availability for your particular model) If your product is out of warranty or determined to be out of the warranty period by the repair center, a quote for the repair will be sent to you for approval and payment prior to a repair being made. You are responsible for shipping/insurance cost to the repair facility. All warranty repairs must be accompanied by a copy of your original sales receipt. For In Warranty Repair: Please review the use instructions provided with your product to determine applicable warranty guidelines.